Our stay at Cityheaven in Krakow was simply amazing. The apartment was stylish, modern, and spotlessly clean. We loved the convenience of having a dishwasher and the shower was even better than the one we have at home. Plus, the air conditioning made sleeping during the heatwave extremely comfortable. The location couldn't have been better, with the central train station and a huge shopping mall just minutes away. The hostess, Małgorzata, was incredibly friendly and even organized our airport transfer, which was seamless. we had a fantastic experience and would highly recommend this accommodation for a city trip or longer stay.

We had a really great stay in Krakow near to castle, the massive galeria shopping center. We had the room with garden view and recommend it👌👍

Marvellous location adjacent to shopping center and the CityHeaven, everything perfect. Big room, central heating, an iron, and coffee/tea makers.

The staff here were all top-notch and really helpful. The facilities were great, had everything we needed. We loved how close it was to the center - made it super convenient. it was just fantastic and really nice. 🌟

recommend. excellent location, very good facilities such as central heating, an iron, and coffee/tea makers, good value. setting just off the big shopping centre, railway station and shopping center and train station. btw, located to the main old town.

Bad free Wi-Fi.

Our stay at Cityheaven was fantastic! The location was perfect, just a short walk from the main square and the Galeria mall. The apartment was clean and had everything we needed. Ewelina, the lady who met us with the key, was extremely helpful and gave us great recommendations for dinner and exploring Krakow. Highly recommended! I would highly recommend this apartment for a great stay in Krakow.

had the best stay at cityheaven in krakow! the staff was amazing and went above and beyond for us. the location was perfect, walking distance to everything we needed. can't wait to come back!

The location is convenient and perfect, not far from the central station and the mall, and the staff are amicable and professional, making for a truly enjoyable experience.

great stay, spacious and clean with a good kitchen and washing machine. Convenient location next to a shopping center and train station. Grocery store next door. Shower was decent. Perfect for 2 people.

tv channels only in polish

Jaw-dropping location near bus and train station, perfect for easy transportation. Super cozy and stylish apartment with all new facilities and comfy beds. Mind-blowing staff who were professional and helpful. A truly lovely stay!

Great location near the bus station for the salt mine tour and easy to find from the train station. The room was clean, comfortable, and well-equipped with amenities like soap, coffee, and tea. The staff was friendly and helpful, providing advice on dining options and local attractions.

The shower flooded quickly, leaving the bathroom floor wet, and there was no supplied shower gel.

I had a fantastic experience at Cityheaven in Krakow. The hostess, Małgorzata, was incredibly friendly and made me feel welcome from the moment I arrived. The apartment was spotless and had all the amenities I needed for a comfortable stay. The location was ideal, close to the center and easily accessible by public transport. I loved the little dishwasher, it was so handy. The shower was even better than the one I have at home, and the air conditioning made sleeping during the heatwave a breeze. The host also organized my airport transfer, which was smooth and convenient. I highly recommend Cityheaven for a city trip or longer stay.

The only minor issue I had was that some cabinet doors in the kitchen needed fixing, but it didn't affect my overall experience.

The hotel is conveniently located just next to the main train station that you arrive at from the airport. It is also a short walk straight to the old town square, making it easy to explore the main old town. the spacious rooms and comfortable beds ensure a pleasant stay.

The shower in the bathroom flooded quickly, leaving the entire floor wet.

The location was perfect, just a couple minutes' walk from the bus and train stations, making it easy to get around the city. The apartment itself was cozy and nicely furnished with all the facilities we needed. The beds were comfortable, ensuring a good night's sleep. The staff, especially Malgorzata, was professional and always ready to help. we had a great experience and would definitely recommend staying here.

The location of this hotel is unbeatable. It is just a short walk from the old town and not far from the city center. It's easy to find from the train station, which is perfect if you arrive at the airport. The room was clean and cozy with comfortable beds. The staff were friendly and helpful, making our stay enjoyable.

There was no cooking oil provided in the apartment, so we had to buy our own.